Getting Care

Appointments & Referrals

To make an appointment, log in to the MHS GENESIS Patient Portal​.

You'll need a referral for any care your primary care manager does not provide, such as urgent, preventive, mental health, and specialty care. Find out more about how to obtain the necessary referral and authorization.

Contact Us

Phone

Appointment Line
315-782-CARE (2273)
Appointment Line Alternate
315-782-2778
Referral Management Center
315-782-7373
Don't forget to keep your family's information up to date in DEERS!